Bidsie Support

Bidsie is a mobile marketplace that connects clients who need small jobs done with local service professionals ("Pros"). Clients post jobs, Pros submit bids, and clients choose the best Pro for their needs. The app handles the entire process from job posting to completion.

1. Download Bidsie from the App Store
2. Sign up with Google or email
3. Select "Client" as your account type
4. Post your first job with a description, location, and photos
5. Review bids from local Pros
6. Accept a bid and communicate with your chosen Pro
7. Mark the job as complete when finished

1. Download Bidsie from the App Store
2. Sign up with Google or email
3. Select "Pro" as your account type
4. Browse available jobs in your area
5. Submit bids on jobs you want to do
6. Wait for clients to accept your bids
7. Complete the job and get paid directly by the client

Free Plan (for Pros):

• 10 bids per month (resets on the 1st)
• Access to jobs after a 2-minute early access window

Premium Plans (Monthly & Annual):

• Unlimited bids
• Immediate access to new jobs (2-minute early access)
• Priority notifications
• Annual subscribers get an "Early Supporter" badge

No! Bidsie does not charge any fees or commissions on jobs. Payment for services is arranged directly between clients and Pros. We only charge for Premium subscriptions (optional for Pros).

Bidsie does not process payments for services. Clients and Pros arrange payment directly (cash, Venmo, Zelle, etc.). This gives you flexibility in how you handle transactions. Premium subscriptions are processed through the Apple App Store (iOS) or Google Play Store (Android).

Messaging is enabled only after a client accepts a bid. This ensures that communication happens when both parties are committed to working together. Before acceptance, Pros can answer "quick questions" attached to job postings.

For iOS (iPhone/iPad):

1. Open Settings on your iPhone
2. Tap your name at the top
3. Tap "Subscriptions"
4. Find Bidsie and tap "Cancel Subscription"

For Android:

1. Open the Google Play Store app
2. Tap your profile icon at the top right
3. Tap "Payments & subscriptions" → "Subscriptions"
4. Find Bidsie and tap "Cancel subscription"

You'll keep Premium access until the end of your billing period, then automatically downgrade to the Free plan.

On the Free plan, you get 10 bids per month. Once you use all 10, you'll need to wait until the 1st of the next month for your bids to reset, or upgrade to Premium for unlimited bids. Note: withdrawn or rejected bids don't count against your limit.

Generate your unique referral code in the app and share it with friends. When they sign up and complete their first action (Pros: submit a bid, Clients: post a job), you earn a "Golden Envelope" reward. Track your referrals in the Referrals screen.

Currently, each account is either a Client or Pro account. If you want to use Bidsie in both roles, please contact support at support@getbidsie.com for assistance.

To delete your account and all associated data, please contact us at support@getbidsie.com with your account email. We'll process your request within 48 hours. Note: This action is permanent and cannot be undone.

Bidsie is a platform connecting clients and Pros. We are not a party to agreements between users. Disputes should be resolved directly between the client and Pro. For serious violations of our Terms of Service (harassment, fraud, etc.), please report the user to support@getbidsie.com.